March 25, 2025

Leger WOW: Centris.ca is one of the best digital experiences

Quebec’s leading real estate platform Centris is proud to announce Centris.ca’s brilliant performance in the WOW 2025 Digital Study conducted by Leger Marketing. Centris.ca’s outstanding digital customer experience scored in the top 5 for the “Best Information Search Experience” category and garnered a WOW Digital score of 78.0, up 4.4 points from 2024.

Centris.ca ranked #1 in the real estate sector

Centris.ca’s exceptional online experience earned it the top ranking in the real estate sector. Centris.ca’s wide variety of products, frequently updated content, and elegant, user-friendly design guarantee users a visually captivating online experience. With intuitive navigation and powerful search tools and filters, it’s quick and easy to search properties and get information.

Users can also use the site’s many resources to find what they need, including detailed information on properties, high-resolution images, videos, and other handy tools. With seamless integration across all online communication platforms (website, mobile app and social media), Centris guarantees consumers a consistent, user-friendly online experience, no matter how they’re interacting with the platform.

Centris.ca also secured a Net Promoter Score (NPS) satisfaction index of +41, the highest in the real estate sector. With 52% of users giving Centris.ca a score of 9 or 10, it’s clear that Centris has gained users’ trust and loyalty, highlighting its commitment to delivering a superior online experience.

Key takeaways

#1 in the real estate sector and 76th overall (out of 298 companies)
WOW Digital index of 78.0 (up 4.4 points from 2024)
NPS of +41, the highest in the real estate sector
High user satisfaction, with 52% of respondents being promoters (score of 9 or 10)
Ranked #1 in the real estate industry in eight dimensions of online experience, including navigation, information search, variety and innovation

A local company, looking to the future

Centris has always been equally committed to innovation and user satisfaction so it can better support users in accomplishing their real estate goals. Check out everything Centris.ca has to offer, like our real estate calculator, and try our powerful search tool now to find your dream home.

Methodology

The WOW Digital Study assessed the online experience of 298 websites and applications across 27 sectors, based on feedback from over 300 Canadian respondents aged 16 and up, all of whom had visited the platform in the last 12 months. The survey ran from October 15 to December 9, 2024, and measured factors such as user satisfaction, ease of navigation and overall engagement.